Shipping & Returns

We aim to dispatch orders the next working day after we receive your order. Orders are processed for delivery on Monday to Friday (excluding Bank Holidays). We are unable to process orders to a P.O Box address. You’ll get a shipment notification email as soon as your package ships. It’s on the way!

2nd Class Post  / 2 – 5 working days / Free

1st Class Post  / 1 – 3 working days  / £1.99

Please allow two additional days for deliveries to Scotland, Scottish Highlands, Northern Ireland and rural areas.

Standard International  / 3 –  7 working days / £4.50

Tracked International / 3 –  6 working days  / £8.50

If you choose standard serivces, please note that we would be unable to track your parcel after it has been dispatched by us.

Standard Airmail / 4 –  9 working days / £5.50

Tracked Airmail / 4 –  7 working days  / £9.50

Please note that if you choose standard airmail, we would be unable to track your parcel after it has been dispatched by us.

Returns & Refunds

We take our Yay! very seriously at Mindful Host. So if you are not happy for any reason, let us know and we’ll try to resolve it quickly. We accept refunds on unopened, unused items within 30 days from when your order is dispatched. We do not accept returns on opened or used items. Digital products cannot be returned or refunded.

How to Request a Refund:

  1. Email hello at mindfulhost dot com to tell us what items you will be returning and why
  2. Repack your products securely and take it to the Post / Courier Office (You will need to pay the postage cost of returning your item. Also, try to ask for proof of postage, as this protects you if your parcel goes missing)
  3. Once we receive your order, we will send you a refund within 5 working days

 

Please note that we are unable to refund shipping costs. However, if your return is a result of an error on our part, we will issue a refund for shipping as well as the cost of the item.

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